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Now Hiring: Events and Hospitality Manager

FC United of Manchester is now recruiting in an exciting new role to manage all aspects of its events and hospitality in the role of Events and Hospitality Manager.

Our ideal candidate will have a solid background in Conference and Events operations, with an eye for detail and a proven track record of managing multiple events. This full-time role will require the successful candidate to lead on the development of all events that take place at the football club.

Director Luc Zentar said: " FC United have excellent facilities that can be used for many different types of events, and a fantastic team to deliver them. This role will be exciting, challenging and delivers an important part of our growth strategy. More than that, you’ll be making sure all our guests have a great experience on these special and important days”

In 2021 the football club released its Our Club Our Vision strategy created by its co-owners, a forward thinking, innovative vision that gives a clear blueprint for the next five years and shows where the Club is to focus its efforts.  The events and hospitality department is key to this, therefore requiring applicants that are passionate about event management and delivering a high quality programme.

Please send applications with salary expectation to Natalie Atkinson Chief Operating Officer to natalie.atkinson@fc-utd.net by Friday 3rd June at 12pm.  If you would like an informal discussion please contact Natalie Atkinson.

 

Equality, Diversity and Inclusion

FC United of Manchester has a commitment to equality, diversity and inclusion is to confront and eliminate discrimination whether by reason of age, sex, gender assignment, sexual orientation, marital status or civil partnership, race, nationality, ethnicity (race), religion, ability or disability, pregnancy or maternity and to encourage equal opportunities (Protected Characteristics, Equality Act 2010).

Employees of FC United of Manchester must ensure a positive commitment towards equality, diversity and inclusion by treating others fairly and not committing any form of discrimination, victimisation or harassment of any description and to promote working relationships between all internal and external stakeholders.

 

Role Profile – Events and Hospitality Manager

 

Job Title:

Events and Hospitality Manager

Reports To:

Chief Operating Officer

Jobs Reporting into the Job Holder:

Chef, Bar Manager, Casual staff, Volunteers

1. Job Purpose

To be responsible for running all Club events, including matchdays, Club awards, corporate events and other major events the Club hold.
To manage the Club’s matchday experience with the aim of creating an engaging, exciting and memorable experience for all of our supporters by building on from previous seasons where we have delivered exciting matchday themes, emotive and thought provoking branding and interactive entertainment.

2. Principal Accountabilities/Responsibilities

 

  • Manage the hospitality team and relevant staff, to support the continuous development of the events held at the Club, both for staff office based and within the events and hospitality environment, maintaining the day-to-day operation within the hospitality department of the business, ensuring exceptional standard of service.
  • Key responsibility in the delivery of all events at FC United of Manchester Football Club.
  • Researching local trends in order to improve and maintain a competitive edge for customer needs, working closely with the Head Chef and his team. Actively monitoring latest changes and prices for hospitality events and subsequently relaying information to customers and clients.
  • Develop fully researched and budgeted proposals for each event, including information such as target audience, venues, catering, entertainment, guest speakers, projected attendance figures, financial objectives and pricing strategies, sponsorship strategies and resource plans.
  • Act as project manager for each event, taking full ownership of delivery of the event, from inception to evaluation, liaising with relevant internal departments and delegating tasks where necessary.
  • Recruit and manage casual workers and volunteers to support events.
  • Develop guest lists and seating plans for events
  • Develop and maintain key relationships, internally and externally, to ensure continued support for future events.
  • Ensure that all events comply with our Health and Safety policies, undertake risk assessments and ensure that regulations are observed during every event.
  • Respond to all incoming queries and questions (by email, telephone, post or face-to-face) in relation to events in a timely and professional manner.
 

 

3. Knowledge/Experience/Skills

a) Knowledge/Experience/Technical Skills

– The ability to work as part of a team with minimal supervision.
– Excellent inter personal and communication skills.
– The ability to complete financial projection reports.
– Good literacy and numeracy skills.
– A knowledge of sales and marketing practices.
– Computer Literate.
– Previous commercial experience.
– Previous sales and marketing experience.
– Previous IT experience.

       Desirable:-

– Prior experience in professional events and hospitality
– Car and full driving licence.

Further Information

Will the job-holder have direct access to young persons under the age of 18, within the context of the job or any subsequent related activities or responsibilities?           YES

 

Where the answer to the above question is YES the following wording will be included in any advertisement

 

As this role involves direct access to young persons under the age of eighteen, within the context of the job or any subsequently related activities or responsibilities, the successful candidate will undergo a thorough screening process, which will include a Criminal Records Bureau Disclosure, to ensure their suitability for the role”

 


First Posted ~ 13:03 Fri 20 May 2022
News ID ~ 9306
Last Updated ~ 14:10 Fri 20 May 2022